Will I receive help with the setup?
We provide all our customers with access to our detailed video guides that show assembly and software calibration step-by-step. Although you perform the physical installation, if you get stuck with the software settings, our engineering colleagues can help with fine-tuning via remote access (AnyDesk) and video calls for an additional fee.
What kind of warranty do you provide?
We provide a 1-year full warranty on our hardware (including refurbished industrial tablets).
Can I install this system myself? For other systems, a technician is usually required.
We designed the AgOpen system to be easy to install—no need to be afraid of it! Believe me, it’s worth installing it yourself both financially and for understanding the system. We provide all the support for this, primarily in the form of online video guides and documentation, but we are also happy to help via […]
What is the physical installation process for the tractor?
The installation is relatively simple and transparent: Wheel Angle Sensor: For the most common Delphi sensor, we fix a 90-degree rotatable plate to the front axle, which is connected to the tie rod using a connecting arm. Steering Motor (direct drive version): The steering wheel is removed, and the motor is fixed directly to the […]
How is the software setup (calibration) performed?
The setup process basically consists of four steps: Entering physical dimensions of the tractor: You must enter basic parameters of the tractor (e.g., wheelbase) in the software. Zeroing and calibrating the Wheel Angle Sensor (WAS): You must teach the software the straight position and the “”counts per degree”” values. Zeroing the Tilt Sensor (IMU): The […]
How complicated is the installation? Do I need IT knowledge?
Our system is a professionally prepared “”Do It Yourself”” (DIY) solution. We assemble all hardware in our workshop, load the software, and test it on a test bench (plug & play). You don’t have to solder or write lines of code. For physical securing, however, it’s good to have a bit of technical and 12V […]